Index

A

active (Group attribute) (Organization attribute) (Priority attribute) (Role attribute) (State attribute) (TimeAccountingType attribute) (User attribute) add_tags() (Ticket method)

add_to_ticket() (Tags method) APIException Article (class in zammadoo.articles) article_count (Ticket attribute) Articles (class in zammadoo.articles) articles (Ticket property) Attachment (class in zammadoo.articles) attachments (Article property)

B

body (Article attribute)

by_ticket() (Articles method) (Tags method)

C

cache (Articles attribute) (Groups attribute) (Notifications attribute) (Organizations attribute) (Priorities attribute) (Roles attribute) (States attribute) (Tickets attribute) (TimeAccountings attribute) (TimeAccountingTypes attribute) (Users attribute) cc (Article attribute) client (Articles property) Client (class in zammadoo.client) client (Groups property) (Notifications property) (Organizations property) (Priorities property) (Roles property) (States property) (Tickets property) (TimeAccountings property) (TimeAccountingTypes property) (Users property) close_at (Ticket attribute) close_escalation_at (Ticket attribute) content_type (Article attribute) create() (Articles method) (Groups method) (Organizations method) (Priorities method) (Roles method) (States method) (Tags method) (Tickets method) (TimeAccountings method) (TimeAccountingTypes method) (Users method)

create_article() (Ticket method) create_article_sender (Ticket attribute) create_article_type (Ticket attribute) create_or_update_time_accounting() (Article method) create_time_accounting() (Ticket method) created_at (Article attribute) (Group attribute) (Notification attribute) (Organization attribute) (Priority attribute) (Role attribute) (State attribute) (Ticket attribute) (TimeAccounting attribute) (TimeAccountingType attribute) (User attribute) created_by (Article attribute) (Group attribute) (Notification attribute) (Organization attribute) (Priority attribute) (Role attribute) (State attribute) (Ticket attribute) (TimeAccounting attribute) (TimeAccountingType attribute) (User attribute) customer (Ticket attribute)

D

default_at_signup (Role attribute) DEFAULT_CACHE_SIZE (Articles attribute) (Groups attribute) (Notifications attribute) (Organizations attribute) (Priorities attribute) (Roles attribute) (States attribute) (Tickets attribute) (TimeAccountings attribute) (TimeAccountingTypes attribute) (Users attribute) default_create (State attribute) default_follow_up (State attribute) delete() (Client method) (Group method) (Notification method) (Organization method) (Priority method) (Role method) (State method) (Tags method) (Ticket method) (TimeAccounting method) (TimeAccountingType method) (User method)

department (User attribute) domain (Organization attribute) domain_assignment (Organization attribute) download() (Attachment method)

E

email (User attribute) email_address (Group attribute) endpoint (Articles attribute) (Groups attribute) (Notifications attribute) (Organizations attribute) (Priorities attribute) (Roles attribute) (States attribute) (Tickets attribute) (TimeAccountings attribute) (TimeAccountingTypes attribute) (Users attribute)

escalation_at (Ticket attribute) expand (Pagination attribute) EXPANDED_ATTRIBUTES (Article attribute) (Group attribute) (Notification attribute) (Organization attribute) (Priority attribute) (Role attribute) (State attribute) (Ticket attribute) (TimeAccounting attribute) (TimeAccountingType attribute) (User attribute)

F

fax (User attribute) filename (Attachment attribute) first_response_at (Ticket attribute)

first_response_escalation_at (Ticket attribute) firstname (User attribute) from_ (Article attribute) fullname (User property)

G

get() (Client method) Group (class in zammadoo.groups) group (Ticket property) group_access() (User method)

Groups (class in zammadoo.groups) groups (Client property) (Role property) (User property)

H

history() (Ticket method)

I

id (Article attribute) (Attachment attribute) (Group attribute) (Notification attribute) (Organization attribute) (Priority attribute) (Role attribute) (State attribute) (Ticket attribute) (TimeAccounting attribute) (TimeAccountingType attribute) (User attribute) ignore_escalation (State attribute) image (User attribute)

impersonation_of() (Client method) info_from_files() (Attachment static method) internal (Article attribute) iter() (Groups method) (Notifications method) (Organizations method) (Priorities method) (Roles method) (States method) (Tickets method) (TimeAccountings method) (TimeAccountingTypes method) (Users method) iter_bytes() (Attachment method) iter_text() (Attachment method)

K

knowledge_base_permissions (Role attribute)

L

last_contact_agent_at (Ticket attribute) last_contact_at (Ticket attribute) last_contact_customer_at (Ticket attribute) last_login (User attribute) last_owner_update_at (Ticket attribute) last_request_age_s() (Article method) (Group method) (Notification method) (Organization method) (Priority method) (Role method) (State method) (Ticket method) (TimeAccounting method) (TimeAccountingType method) (User method)

lastname (User attribute) link_with() (Ticket method) links() (Ticket method) login (User attribute) login_failed (User attribute) longname (User property)

M

mark_all_as_read() (Notifications method) me() (Users method) members (Organization attribute) merge_into() (Ticket method) message_id (Article attribute) message_id_md5 (Article attribute) mobile (User attribute) module zammadoo zammadoo.articles zammadoo.client zammadoo.groups zammadoo.notifications zammadoo.organizations zammadoo.roles zammadoo.tags zammadoo.tickets zammadoo.time_accountings zammadoo.users

N

name (Group attribute) (Organization attribute) (Priority attribute) (Role attribute) (State attribute) (TimeAccountingType attribute) (User attribute) next_state (State property) note (Group attribute) (Organization attribute) (Priority attribute) (Role attribute) (State attribute) (Ticket attribute) (TimeAccountingType attribute) (User attribute)

Notification (class in zammadoo.notifications) Notifications (class in zammadoo.notifications) notificatons (Client property) number (Ticket attribute)

O

object (Notification attribute) Organization (class in zammadoo.organizations) organization (Ticket property) (User property) Organizations (class in zammadoo.organizations) organizations (Client property) (User property)

origin_by (Article attribute) out_of_office (User attribute) out_of_office_end_at (User attribute) out_of_office_replacement (User attribute) out_of_office_start_at (User attribute) owner (Ticket attribute)

P

Pagination (class in zammadoo.client) pagination (Client attribute) parent (Article attribute) (Group attribute) (Notification attribute) (Organization attribute) (Priority attribute) (Role attribute) (State attribute) (Ticket attribute) (TimeAccounting attribute) (TimeAccountingType attribute) (User attribute)

parent_group (Group property) per_page (Pagination attribute) permissions (Role attribute) phone (User attribute) post() (Client method) preferences (Attachment attribute) Priorities (class in zammadoo.tickets) Priority (class in zammadoo.tickets) priority (Ticket property) put() (Client method)

R

read_bytes() (Attachment method) read_text() (Attachment method) reload() (Article method) (Group method) (Notification method) (Organization method) (Priority method) (Role method) (State method) (Tags method) (Ticket method) (TimeAccounting method) (TimeAccountingType method) (User method)

remove_from_ticket() (Tags method) remove_tags() (Ticket method) rename() (Tags method) request() (Client method) response() (Client method) Role (class in zammadoo.roles) Roles (class in zammadoo.roles) roles (Client property) (User property)

S

search() (Organizations method) (Tags method) (Tickets method) (Users method) secondary_members (Organization attribute) seen (Notification attribute) sender (Article attribute) server_version (Client property) session (Client attribute)

shared (Organization attribute) shared_drafts (Group attribute) signature (Group attribute) size (Attachment property) State (class in zammadoo.tickets) state (Ticket property) state_type (State attribute) States (class in zammadoo.tickets) store_file_id (Attachment attribute) subject (Article attribute)

T

Tags (class in zammadoo.tags) tags (Client property) tags() (Ticket method) ticket (Article property) Ticket (class in zammadoo.tickets) ticket (TimeAccounting property) ticket_article (TimeAccounting property) ticket_article_id (TimeAccounting attribute) ticket_articles (Client property) ticket_id (TimeAccounting attribute) ticket_priorities (Client property) ticket_states (Client property) Tickets (class in zammadoo.tickets) tickets (Client property)

time_accountings (Client property) time_accountings() (Ticket method) time_unit (Article attribute) (Ticket attribute) (TimeAccounting attribute) TimeAccounting (class in zammadoo.time_accountings) TimeAccountings (class in zammadoo.time_accountings) TimeAccountingType (class in zammadoo.time_accountings) TimeAccountingTypes (class in zammadoo.time_accountings) title (Ticket attribute) to (Article attribute) type (Notification attribute) (TimeAccounting property) types (TimeAccountings property)

U

ui_color (Priority attribute) ui_icon (Priority attribute) unlink_from() (Ticket method) update() (Group method) (Notification method) (Organization method) (Priority method) (Role method) (State method) (Ticket method) (TimeAccountingType method) (User method) update_escalation_at (Ticket attribute) updated_at (Article attribute) (Group attribute) (Notification attribute) (Organization attribute) (Priority attribute) (Role attribute) (State attribute) (Ticket attribute) (TimeAccounting attribute) (TimeAccountingType attribute) (User attribute) updated_by (Article attribute) (Group attribute) (Notification attribute) (Organization attribute) (Priority attribute) (Role attribute) (State attribute) (Ticket attribute) (TimeAccounting attribute) (TimeAccountingType attribute) (User attribute)

url (Article attribute) (Articles attribute) (Attachment attribute) (Client attribute) (Group attribute) (Groups attribute) (Notification attribute) (Notifications attribute) (Organization attribute) (Organizations attribute) (Priorities attribute) (Priority attribute) (Role attribute) (Roles attribute) (State attribute) (States attribute) (Ticket attribute) (Tickets attribute) (TimeAccounting attribute) (TimeAccountings attribute) (TimeAccountingType attribute) (TimeAccountingTypes attribute) (User attribute) (Users attribute) User (class in zammadoo.users) user (Notification attribute) Users (class in zammadoo.users) users (Client property) (Group attribute)

V

verified (User attribute) view() (Article method) (Attachment method) (Group method) (Notification method) (Organization method) (Priority method) (Role method) (State method) (Ticket method) (TimeAccounting method) (TimeAccountingType method) (User method)

vip (User attribute)

W

web (User attribute) weburl (Client property) (Organization property) (Ticket property) (User property)

Z

zammadoo module zammadoo.articles module zammadoo.client module zammadoo.groups module zammadoo.notifications module zammadoo.organizations module

zammadoo.roles module zammadoo.tags module zammadoo.tickets module zammadoo.time_accountings module zammadoo.users module